Contact OyeMetro
We welcome corrections, feedback, and partnership ideas. Send clear details so we can verify and fix issues quickly.
Best Way to Reach Us
Email: oyemetroroute@gmail.com
Response time: within 2 business days
Include: city/line/station, what is incorrect, date observed, and (if possible) a photo or source link.
Typical Reasons to Contact
- Report a wrong fare, timing, gate, or interchange instruction
- Share station accessibility info (elevators, ramps, tactile paths)
- Flag an intrusive or inappropriate ad creative
- Request data removal, privacy questions, or DMCA/takedown
- Partnerships, API or data licensing, and media enquiries
Content Correction Flow
Step 1
We log your report and acknowledge receipt
Step 2
We verify using operator bulletins, signage, and rider confirmations
Step 3
We publish fixes with the date of change and refresh caches
Step 4
We notify you once the update is live
If You’re Reporting an Ad Issue
Share the page URL, where the ad appeared, and a screenshot if possible. We block intrusive formats and will remove any violating creative.
Updated: January 3, 2026